The Alzheimer Society of Alberta and Northwest Territories is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Accessibility matters especially here. Many of the people who use this site are living with dementia, or are supporting someone who is. We want the site to be usable when memory, attention, vision, or fine motor control make the web harder to navigate.

Conformance status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

Help for Dementia is partially conformant with WCAG 2.2 Level AA. “Partially conformant” means that some parts of the content do not fully conform to the accessibility standard.

We know about the following limitations and are working to fix them:

• Text on coloured banners can be hard to read. White text placed on the lighter blue of our brand gradient does not have enough contrast against its background. We are revising these colours.
• Our Seeds of Hope video does not have proper captions. It currently relies on YouTube’s automatic captions, which miss punctuation, do not identify who is speaking, and can misinterpret words. There is also no transcript or audio description. We are working with the video’s owner to add accurate captions, and intend to publish a transcript on the page in the meantime.
• Video inside our online courses has not yet been reviewed. Course lessons require an account to view, and their video and audio have not been checked for captions, transcripts, or audio description.
• Headings do not always follow a logical order. On some pages a heading level is skipped, which makes the page structure harder to follow when navigating by headings.
• Focus can be hidden behind the top menu bar. On a few pages, moving through the page with the Tab key can place the highlighted item underneath the sticky header, where you cannot see it.
• Some French-language course titles are not marked as French, so a screen reader may pronounce them using English rules.

Feedback

We welcome your feedback on the accessibility of Help for Dementia. If you encounter a barrier, or need information from this site in a different format, please tell us:

• Contact us: helpfordementia.ca/contact-us

We aim to respond within five business days.

If you use a screen reader, we would particularly like to hear from you. We have not yet completed formal screen reader testing, and your experience would help us more than any automated check.

Compatibility with browsers and assistive technology

Help for Dementia is designed to be compatible with current versions of Chrome, Edge, Firefox, and Safari, used with assistive technologies including screen readers, screen magnification, and speech recognition software. It may not work well with browsers more than two major versions out of date.

Technical specifications

Accessibility of Help for Dementia relies on the following technologies to work with your browser and any assistive technologies: HTML, WAI-ARIA, CSS, and JavaScript.

Some content is provided through third-party services, including our online course platform, our events calendar, and our donation processor. Their accessibility is partly outside our direct control, and we raise issues with those providers when we find them.

Assessment approach

The Alzheimer Society of Alberta and Northwest Territories assessed the accessibility of Help for Dementia by the following approach:

• Self-evaluation by Paper Crane using automated tooling (axe-core), browser-based testing (Playwright), and manual source-code review against WCAG 2.2 Level AA.
• Measurement of colour contrast from rendered pages, and testing of keyboard operation, page reflow at small screen sizes, and interactive states such as menus and dialogues.

A full conformance report is available for review.

Date

This statement was created on August 26, 2026 and last reviewed on September 1, 2026. It will be reviewed and updated as remediation continues.