After watching the video on 1954 Festinger & Carlsmith's Cognitive Dissonance Study and learning about cognitive dissonance, take a moment to reflect on a time when you experienced cognitive dissonance in the workplace. Answer the following questions:

• What happened?
• What was your initial reaction? Were you defensive?
• What were the conflicting beliefs you held? Did you change your beliefs?
• Considering what you’ve learned in this training, would you have done anything differently if you were in the same situation today? If so, what?